Privacy information
How this website uses your information, and how to contact us about it.
Who to contact
For privacy questions about Villa Curiel Resort, Villa Amalie, Villa Curiel or Waaigat Lagoon Apartments, email reservations@villaamalie.com.
When you browse
Website requests may create technical logs, including the requested page, IP address, browser information and request time, used to operate and protect the website.
The quiz and date search
The quiz does not request your name or email. Its answers stay in the open browser tab. Date drafts and photo-review preferences use session storage in that tab. Availability searches send the selected dates and party size to our availability service to retrieve accommodation estimates.
When you contact us
We use the details you provide to answer enquiries and help arrange accommodation or services. Please send only the information needed for your request. Email, WhatsApp, the existing booking services and Guest Services have their own systems and may process the information you send through them.
Reservations and payments
When you make a reservation, we use your name, email address, phone number, country of residence and any requests you choose to share. Reservation details are processed through our guest-services system and Cloudbeds. Payments are handled through the payment provider shown for your selected option. Never send card details by email or through the quiz.
Your questions and requests
Contact us to ask what personal information we hold, to correct it, or to request its deletion. Information needed for an existing reservation, accounting or other applicable obligations may need to be retained. We will explain the position for your request.
Other websites
Links to transfer providers and other services take you to separate websites. Check their privacy information before entering personal details.
Website statistics
We use first-party statistics to understand which pages people read and where booking journeys stop. A random identifier lasts only for the current page; it is not stored in cookies or browser storage. Statistics include page paths, language, device category, discovery category and interactions such as opening the quiz or booking forms. We do not include guest details, form contents, search dates or IP addresses in these statistics. Records are retained for 90 days. We respect browser Do Not Track and Global Privacy Control signals.
